The hotel offers amenities for your comfortable stay and unforgettable experiences
Super Comfy Bed!
“The bed in our room was incredibly comfortable, ensuring a restful night's sleep every night of our stay.” view full review
Delicious Breakfast!
“Breakfast was fantastic with a great selection of cold and hot dishes, catering to all our dietary preferences.” view full review
Lovely Room Touches
“Our room was beautifully decorated and stocked daily with a variety of tea, making it feel extra special.” view full review
Gorgeous Bathroom!
“The bathroom was stunning and created a luxurious atmosphere with its stylish design and cleanliness.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Board games
Children's menu
Spa & Leisure
Sun terrace
Garden area
Room features
Air conditioning
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Curtains
Show more
Location
The Mount,
York,
United Kingdom,
YO24 1GE,
North Yorkshire
Map view
street view
The Mount,
York,
United Kingdom,
YO24 1GE,
North Yorkshire
City landmarks
Museum
National Railway Museum
1.6
km
Church
York Minster
2.0
km
York YO1 7HBEngland
York City Walls
1.8
km
Museum
Jorvik Viking Centre
1.5
km
Museum
York Castle Museum
1.6
km
Tower Street
Clifford's Tower
1.8
km
Museum
York's Chocolate Story
1.7
km
entrances on Museum St & Marygate
York Museum Gardens
1.7
km
12 Clifford St
The York Dungeon
1.5
km
Coney Street
1.5
km
Museum
Yorkshire Museum
1.7
km
Museum
York Cold War Bunker
1.7
km
Park
Rowntree Park
1.6
km
Church
St Wilfrid's Catholic Church
1.7
km
Church
Priory Church of the Holy Trinity
870 m
Event hall
Jacobs Well
1.0
km
YorkEngland
Yorkshire Wheel
870 m
Fairfax House Castlegate
Fairfax House
1.6
km
Public Building
York Guildhall
1.7
km
Museum
Merchant Adventurers' Hall
1.7
km
Knavesmire Rd
Knavesmire
1.5
km
Museum Gardens Museum Street
The Hospitium
1.6
km
Square
Saint Helen's Square
1.7
km
Museum Gardens Museum Street
Saint Mary's Abbey
1.5
km
Shopping Area
Stonegate
1.8
km
York YO1 8BL
St. Crux Parish Hall
1.7
km
Bettys Cafe Tea Rooms
1.7
km
Park
West Bank Park
1.2
km
Gallery
York Art Gallery
2.0
km
Windmill Rise Holgate
Holgate Windmill
1.5
km
Nearby
Bootham
The Bars
1.1
km
YorkEngland
Yorkshire Wheel
870 m
Church
Priory Church of the Holy Trinity
850 m
Event hall
Jacobs Well
1.0
km
Park
West Bank Park
1.2
km
1 Meeting House Court Helmsley
Helmsley Arts Centre
870 m
YorkEngland
Exhibition Square
870 m
Restaurants
Valentino's
410 m
78-80 The Mount
Jorvik Spice
420 m
74 The Mount
M&S cafe
510 m
Monks Cross York Unit A Vangarde Retail Park
The Wild Swan
870 m
Main Street Minskip
The Half Moon
870 m
Main Street
Mr Happy
500 m
53 Blossom Street
Wolds Inn
870 m
Driffield Road
Rehab Piccadilly
870 m
7-9 Piccadilly
The Fox and Hounds
870 m
Skelton Rd Langthorpe
The Abbey Inn
870 m
Byland Abbey
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly staff
Convenient location
Room details
Dining improvements
7.4/10
Very good
Rooms
7.0
Location
7.9
Service
8.3
Dining
7.0
Guest reviews
7.4/10
based on 10 reviews
4.5/5
based on 133 reviews
8.5
8.5/10 based on 2978 reviews
#22 of 47 hotels in York based on Tripadvisor
Ethel
United States,
May
2024
7.0/10
This hotel had a mix of positives and negatives during my stay. The room was quite spacious with an additional bedroom and a big bathroom, but it had some issues like being drafty, lacking heating, and having noise from the extractor fan. The service was overall friendly and welcoming, but there were some minor hiccups with missing basic commodities. The location was convenient for exploring York city center and had easy access to amenities, although it was not perfect for noise levels. The dining options were decent with a good variety, but there were slight issues with food quality and service.
Rooms
6.0
The room I had was large with a separate bedroom and a walk-in closet, but it was drafty with no heating and had noise from the extractor fan.
Service
7.0
The service staff were friendly and welcoming, but there were occasional issues with missing basic commodities like a wine opener or blanket.
Location
8.0
The hotel's location was good for exploring York city center, and it was convenient for amenities but had some noise from the main road.
Dining
7.0
The dining options were decent with a good variety, but there were minor issues with food quality and service.
Facilities
The facilities were adequate for a comfortable stay, but nothing exceptional was offered.
Steve
United Kingdom,
April
2024
8.2/10
The hotel was in a convenient location, within walking distance to the city center. The rooms, although lacking a festive atmosphere, were spacious and very clean, suitable for a fussy eater. The service was exceptional, with friendly and helpful staff in all areas. The dining experience, while good, had room for improvement. Overall, a comfortable stay with great value for money.
Rooms
8.0
The rooms were good, albeit not having the same festive atmosphere. They were spacious and very clean.
Service
9.0
The staff were wonderfully friendly and efficient in all sections, providing excellent service from reception to room service.
Location
9.0
The hotel's location was ideal, within walking distance to the city center, making it convenient for exploring the area.
Dining
7.0
The dining experience was quite good, although there were aspects that needed fixing in the room. There was impressive attention to detail in the meals.
Facilities
8.0
The hotel offered good facilities, ensuring a comfortable and enjoyable stay.
Friendly staff
Room details
James
United Kingdom,
March
2024
8.0/10
The hotel had spotless rooms with comfortable beds, plenty of breakfast options, and very helpful and friendly staff. However, some rooms had no means of escape as the window was painted shut, and breakfast space could be limited at times.
Rooms
8.0
The rooms were lovely and clean, very spacious, with comfortable beds.
Service
7.0
The staff were friendly and pleasant, offering good service.
Location
9.0
The hotel is ideally situated for accessing bus or train services, making it easy to walk into the center of York.
Dining
8.0
The dining experience was enjoyable, especially the scrambled eggs, and the choice of hot breakfast from the menu was nice.
Facilities
8.0
The hotel offers good facilities for guests, including toiletries, cleanliness, and quality furniture.
Darren
United States,
February
2024
8.6/10
Being in the courtyard felt like a new experience apart from the main building, which was fabulous, quirky, and super spacious. The room was nice and warm, although I had to call the staff to hoover dust from under the beds. I would definitely go back for the comfy stay.
Rooms
8.0
The courtyard room I stayed in was spacious and comfy, offering a nice and warm ambiance.
Service
9.0
The staff was ridiculously comfortable, welcoming, accommodating, always serving with a smile, and very friendly and efficient.
Location
8.0
The hotel's good location in a charming building was perfect for visiting York. Despite being on a busy road, it was surprisingly quiet at night and within walking distance from the main city center.
Dining
9.0
The dining experience was great with a varied menu. It was worth paying extra for and I even stayed in for evening meals twice.
Facilities
The hotel had good facilities, but the room in the satellite building across the road had a strong paint smell after being redecorated.
David
United States,
February
2024
7.0/10
I found this hotel to be conveniently located, just a short walk from the city center. The rooms were a bit outdated and lacking soundproofing, which made for some discomfort. The staff, however, were incredibly helpful and kind. The dining experience left something to be desired, with some dishes poorly cooked and not worth the extra charges. The location offers easy access to many attractions in York, making it suitable for exploring the city.
Rooms
6.0
The rooms could do with a touch up of paint and better soundproofing. I found the fully stocked drinks tray to be a nice touch.
Service
9.0
The staff at this hotel are a joy to interact with; always helpful and polite. They promptly addressed any concerns we had, which I really appreciated.
Location
8.0
Being just a short walk to the center of York was very convenient, but the noise from other occupants and housekeeping was a downside. The Courtyard rooms with private access were a highlight.
Dining
5.0
The dining experience left much to be desired. Some items were missing from the order, poorly cooked, and not worth the additional charges.
Facilities
Thomas
United Kingdom,
February
2024
7.4/10
My stay at the hotel was a mixed experience. The rooms in the annex building were in need of maintenance, but my four-poster bed was clean and comfortable. The service was excellent, especially with accommodating my mother in a wheelchair. The location was stylish and inviting, though a bit further from the center than expected. The dining options were good, but there were initial issues with breakfast service. Despite some drawbacks, I appreciated the amenities and atmosphere.
Rooms
6.0
My room in the annex needed maintenance, with drawers hanging off and curtains coming loose, but the four-poster bed was clean and cozy.
Service
9.0
The staff members were all lovely and very helpful, especially when assisting with my mother's wheelchair.
Location
7.0
The hotel has a stylish atmosphere with wood paneling and a high ceiling, but it's a bit of a walk from the central area. However, it offers easy access to explore York on foot.
Dining
7.0
The dining experience was good overall, with buffet-style options and accommodating staff. There were initial issues with breakfast service that needed addressing.
Facilities
8.0
The hotel offers a great location and a pleasant atmosphere, with some nice dining options. However, it was lacking relaxation spaces away from the bar area.
Thomas
United Kingdom,
December
2023
7.8/10
My stay at the hotel was overall pleasant. The rooms were cozy and comfortable, making it a nice place to spend a week. The service from the staff was exceptional, especially with their flexibility and helpfulness. The location was convenient, although there were some minor issues like smoke blowing into the room. The dining experience was enjoyable with freshly cooked meals, although replenishment could be improved. The facilities were adequate and added to the overall experience.
Rooms
8.0
The rooms were as expected and very comfortable to stay in for a week.
Service
9.0
The staff were amazing, accommodating a last-minute extension of my stay with a price match and providing good advice about the city exploration.
Location
7.0
The location was good in a lovely residential area of York and still close enough to the center.
Dining
8.0
The dining experience was excellent with generously sized portions and a good selection.
Facilities
7.0
The facilities were adequate for a comfortable stay.
friendly staff
smoke issue
Chad
United States,
November
2023
7.4/10
My stay at the hotel was a mixed experience. The room I had was massive with a double and a single bed, but it felt cramped with limited space to move around, especially in the shower and toilet area. The courtyard room was chilly over the weekend. Despite these drawbacks, the location was great, providing a quieter atmosphere while still being just a 15-20 minute walk to the city center. The dining options were lovely and varied, although the absence of breakfast for the price was a downside.
Rooms
6.0
The room I stayed in was spacious and had both a double and a single bed. However, the space felt cramped with insufficient room, particularly in the shower and toilet area. The courtyard room felt cold over the weekend.
Service
7.0
The service provided by the staff was friendly and helpful. They assisted me with parking advice, directions into town, and accommodating an early bag drop. However, there was an issue with an increase in price between days, despite a shortfall in food on day 2.
Location
9.0
The hotel's location was fantastic for me, situated in a lovely area that was quiet yet close to various amenities. It was only a short 15-minute walk from the train station to the center of York.
Dining
8.0
The dining experience was delightful with plenty of choices and delicious dishes. I especially enjoyed the buffet style and the well-stocked room. Unfortunately, the lack of breakfast included in the price per night was disappointing.
Facilities
7.0
The facilities at the hotel were minimal, but sufficient for my needs during the stay.
Elmer
United States,
July
2023
7.6/10
I stayed at this hotel and found it to be a mix of positives and negatives. The rooms, although clean and comfortable, were in serious need of an update. The service, on the other hand, was excellent, with staff acting promptly to address our concerns. The location, close to the center of York and with an Art Deco style, was appealing but didn't fully justify the higher price. The dining experience had some organizational issues, but the quality of the produce was good.
Rooms
7.0
The rooms in the little lodge areas outside were clean and comfortable but need updating. Thankfully, having company helped combat the slightly depressing atmosphere.
Service
9.0
The service was attentive, with staff willing to help and rectify any concerns we had. I appreciated their friendliness and efficiency.
Location
8.0
The hotel's Art Deco style and turquoise colors were visually pleasing, and its proximity to York center and the racecourse was convenient. However, being seated in the bar during breakfast was a minor inconvenience.
Dining
6.0
The restaurant had some issues with organization, possibly due to staff shortages, but the quality of the produce was noticeable. It was a bit of a letdown not to find the advertised options available.
Facilities
The hotel's facilities were adequate, but there were room for improvement in terms of dining organization and room ambiance. The bar and restaurant setup with dual coverage was a nice touch.
Timothy
United States,
June
2023
6.6/10
My stay at the hotel was a mixed experience. The room I had was enormous and beautifully decorated with all the amenities I needed; however, the air conditioning was not working as advertised, and the hotel didn't seem bothered about it. On the upside, the staff were keen and helpful with queries, making the overall stay pleasant.
Rooms
7.0
The room was enormous and beautifully decorated with all the necessary amenities, but the air conditioning was not working.
Service
8.0
The staff were friendly and keen to assist with any queries. Overall, the service was good.
Location
6.0
The location was good for accessibility into the city center, but there were noise issues with other occupants. It was close enough to town without being right in the center, which was convenient.
Dining
5.0
The food available at the hotel was limited, and the breakfast options could be better. The dining experience was somewhat disappointing.
Facilities
7.0
The hotel had bar facilities and free parking available, although the local car parking cost more than advertised.
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